Privacy Policy

Last updated: 4 June 2026

1. Who we are

Profen Metalworks (a Mushengi Investments company) operates this website. We are the responsible party / data controller. Contact: sales@profen.co.za or 010 102 0572.

2. Information we collect

• Contact details you submit through our quote and contact forms (name, email, phone, message).
• Project details you provide voluntarily so that we can prepare an accurate quote.
• Technical data: IP address, browser, device, pages viewed (only with your analytics consent).

3. How we use your information

• To respond to enquiries and prepare quotations.
• To deliver products and services you have requested.
• To improve our website (only where you have consented to analytics cookies).
• To comply with our legal obligations.

4. Legal basis

We process personal information on the basis of your consent, the performance of a contract, or our legitimate business interests, in line with the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

5. Sharing

We do not sell your information. We share data only with trusted service providers (hosting, analytics) that are bound by confidentiality obligations, and where required by law.

6. Retention

We retain personal information only for as long as needed for the purposes set out above or as required by law.

7. Your rights

You have the right to access, correct, delete or object to the processing of your personal information. To exercise these rights, contact us at sales@profen.co.za.

8. Cookies

See our Cookie Policy for details on the cookies we use and how to manage them.

9. Changes

We may update this policy from time to time. The latest version will always be posted on this page.